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Testimonials from Satisfied Customers

Web Reservations has been helping accommodation businesses develop productive Internet Marketing campaigns that suit their needs based on budget, size, location and technical expertise. Most of our customers are small business operators pressed for time.

We've gathered comments from customers.  Most seem to comment that we provide personal and friendly service.  The technical stuff is important as well, but making it work in a simple and easy to use fashion is the best way to help people achieve marketing goals.

Here are some customer comments:


Beachfront Motel and Cottages in Apollo Bay Victoria"Anyone reading this with a view to improving their online booking capability have found the right place! Mark, Tracey and Tad at Webres have a user friendly system that works for our customers who want to be able to book quickly, and, they are always on tap when we need them."

Rex Brown - Beachfront Motel and Cottages - Apollo Bay Victoria


Services used: Online Booking Systems, Global Distribution System


Tony Sheer AustPacInn.com.auTony Sheer, Owner of 5 Properties in Melbourne says, "I like the system because I get more time to play golf”.

"Saving managers' time is one of the best outcomes of Internet reservation systems.  Certainly increasing bookings from websites and improving customer service is also important, but for most accommodation owners free time is a scarce commodity."

Tony Sheer - AustPacInns.com.au - Melbourne, VIC


Services used: Online Booking Systems, Hotel Management Software, Global Distribution System


Richmond Hill Hotel in Melbourne, VIC"Web Reservations is an extremely professional and service oriented business. They are always available when we have queries, and any problems are sorted very quickly.

It is nice to do business with an internet company that provides consistently high levels of customer service."

Laurie Auer - Richmond Hill Hotel - Melbourne, VIC


Services used: Online Booking Systems


Jolly Swagman Backpackers Hostel in Sydney"Web Reservations are a very professional and organised company that delivers what they promise in good time and they provide great after sales service.

I would be happy for anyone to contact me to discuss their products."

Joe Milne - Jolly Swagman Backpackers Hostel in Sydney



Services used: Online Booking Systems, Hotel Management Software


Wagners Cottages in Swansea Tasmania"Since installing Web Reservation’s Booking Centre our telephone account has reduced by 30% and approximately 85% of our bookings are now completed online. Customers say the step-by-step logic creates an easy to use online tool.

From a business point of view, Web Reservations has delivered a good return on investment in particular due to its flexible payment choices and simple technology saving time on ongoing tasks like updating availability, amending tariffs and adding seasons. We have absolute confidence in Web Reservations and recommend it as a cost effective choice especially for SMEs."

Debra Lee - Wagner's Cottages in Swansea Tasmania


Services used: Online Booking Systems


Admiral Motor Inn, Rosebud Victoria"Just a note to say how much we appreciate the readiness of you all at Web Reservations to stop and give assistance. We would be lost without your expertise and we've been amazed at how readily you respond to our requests.

We also appreciate the way you offer productive ideas even when not asked and encourage us to keep on updating and improving our presentation. Thanks for the opportunity to give some much deserved feedback."

Jeff and Fran Myors - Admiral Motor Inn, Rosebud Victoria


Services used: Online Booking Systems, Integrated Front Office Management Software, Website Design